If Your CRM was a Person
Imagine this: one day you arrive at work only to find that your CRM system (let’s call him Clyde) has become conscious and is now
Who’s Watching Your CRM?
Parents generally don’t just let their children wander around aimlessly. Kids require supervision, someone who’s always watching out for them, making sure their shoes are
How to Cure CRM Laziness
CRM Administrators and Managers have heard all the excuses on why their CRM system isn’t being updated! Regardless of the reason – if your users
The Key to CRM Success
Without the combined efforts of those people who have come before us, the world as we now know it would not exist. The history of
The Love-Hate Relationship of CRM
CRM (Customer Relationship Management) software companies are in the business of selling software. How often do you hear a seller (of any product) advise the
Use your CRM for Operations – or Watch it Die
If your business is using a CRM software package simply to replace an email client such as Microsoft Outlook, the reality is: it will die a
How to Motivate People to Use CRM
We human beings are pretty predictable aren’t we? When it comes to CRM, whether you have had a strategy in place for 2 months, 2
Harvest CRM Success Like a Gardening Pro
There is a general assumption that since CRM software has been around for many years it should be ready to deliver instant results. In fact,

5 Misconceptions About CRM
Customer relationship management (CRM) is a comprehensive business strategy that is designed to increase organizational efficiency, reduce costs and increase profitability. CRM is so-often associated
Learning the Language of CRM
The biggest challenge we face when attempting to reach our goals is giving up on them before we reach the point of no return. To
How to Measure CRM Performance
It’s a familiar and reasonable question: “How do we measure the success of our CRM system?” After all, considerable time and expense have been invested
CRM Software can be Fun! Who knew?
Why does everyone make working with CRM software such a drag? There’s always plenty of talk about: ways to encourage staff to use it, the